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$240 sunglasses for the trash

 
Silverfish standard
Silverfish
P.O. Box 9624
Laguna Beach, CA 92652
US
www.silverfish.com

If these glasses did what they intended there would be no problem. I experienced three issues: 1) After even calling and talking to associate with my Rx, he assured distortion would not be a problem with sunglasses "wrap". It was. Company offered to take a look at Rx after I paid for shipping, but again, the issue was not Rx, but distortion. They then proceeded to tell me there was no refunds. The other problems associated was that they fell off the one time I used them surfing 3 foot waves, and 3) They bruised my nose because there is a lack of padding. Keep in mind, I paid extra for many of these things (PREMIUM lab, leash, etc...) The company tries to paint a picture of myself misrepresenting their product, even when I spoke to them on the phone getting their assurance of how satisfied I would be. Beyond that, they have NO showroom, nor physical address. If you are into watersports beware. Any serious surfer wouldn't wear this junk in the water. They have testamonials, but the product is made in China and in peices in my house. Originally I only wanted the lenses to be switched to non-prescription because of "wrap distortion". They wouldn't even do it. When I said I would spread the word about their product, there reply was, "We also have legal rights we will use if neccessary". So much for customer satisfaction! Save your money!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 02-Nov-09 13:55:34 CST

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prescription
sunglasses
surfing
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