Eyewear US fraud

When purchasing online, website did not let me review my order prior to completing the order. No return policy was ever stated. I never recieved a reciept in email, they won't send one when I call and request one, and not so much as a packing slip was enclosed when the order arrived. When I opened the order, the frames I ordered with prescription lenses were not the frames I ordered. I called the company to let them know their mistake and they are tell me that I'm the one that made the mistake. The glasses aren't even the COLOR I ordered, let alone the style of frames I ordered! I was told by a "Tony", who claims to be the owner, that he will exchange the frames less a 20% return fee and I will have to pay the $240 for new prescription lenses. After a while, he said he would split the cost with me. That is still WRONG! Why should I pay for THIER MISTAKE?!

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I too have had a horrific experience with www.eyeweartown.com. I ordered regular sunglasses and paid for overnight shipping, they did not ship overnight and when the glasses finally arrived, they were broken. They've now accused me of breaking them myself, threatening to sue me for slander since I've stated my next course of action will be to contact VISA and BBB, and they've told me I did not pay for overnight shipping. My receipt clearly states I did in fact. I'm now consistently receiving threatening emails from sales AT eyeweartown.com telling me they are taking my home, putting leins on my property, filing a slander suit, calling the police, blah blah blah. All because I paid $300 for broken glasses???? Horrific company.

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My husband just got totally scammed by this super unbelievably sleazy eyeweartown.com. He ordered a pair of sunglasses for $150 which have never arrived. Then today (March 26, 2010) he contacts the company to found out what's going on. They claim that the sunglasses don't even exist within their inventory, even though we have a pdf copy of the product on their site as well as of the order itself. (LIke the above person, we never received any kind of order confirmation.)

Then the man got immediately super nasty and threatened to sue my husband for slander and to "shut him down". I don't know what the latter means and am thinking very seriously about calling the Police about this situation tomorrow morning. Right after this nasty, awful call, they wrote an email "asking" for our attorney's name so they could sue us. Can you imagine that this is even happening???!!!! Unfortunately, now after the fact and too late for us, we are looking online and see that this so-called company has numerous complains and some are far worse than our situation.

PLEASE, do not order from eyeweartown.com. You will be very saddened with your experience.