Craftsman lifetime warranty
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Sears/Craftsman US I broke a craftsman "professional" magnetic screw guide. It costs all of about 6 dollars brand new. I tried to return it under the Craftsman lifetime unlimited hand tool warranty. Sears hardware tried telling me it is not a hand tool??? Well it certainly is not a power tool! Left in disgust went to another Sears. Was told oh that is a high impact item so that has no warranty??? That was the whole reason I went to Craftsman in the first place and didnt spend more on a Dewalt was for the warranty! Drive to Sears number 3 and was told "Craftsman lifetime warranty is no longer honored like it was before. Since KMart has bought them out they have become really cheap." So basically from what I get is really Craftsamn is KMart now? Wow wasnt there a reason they went bankrupt??? Anybody want to buy a huge load of Craftsman tools? They have a lifetime warranty of convenience! So mad I ever bought ANY of their tools now. Im sure I will be back when I try to replace my broken craftsman shovel From: Message Author (click here to email author)Date: Saturday, 14-Nov-09 13:09:26 CST Business: Reply Online Consumer: Comment On This |
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