Golfsmith.com not par

This company sold us a golf bag that was listed on it's site as available. An email confirmed the order but after waiting two weeks no shipping notice was received. Upon calling, we learned that the bag was unavailable, or might be in Florida. After waiting a few days, I emailed customer service. They replied that they had not located the item, however on the same day, my account was charged. So I have unavailable funds in my account until they refund.

Will not do business with Golfsmith again, nor do I suggest anyone else should.

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I absolutely concur!

The worst experience of online shopping, website sucks, and no expectations about your orders and no reparations offered. To conduct business like that with all the competition....can't be think that whoever is at the helm must be spending too much time golfing and not enough time running a business! I'm done with them....stores unimpressive as is most of their service. I'm "playin thru on this one"!