Complaints.com

Sony TV

 
Sony TV

Please help


I bought a TV from Sony model # kf60we610 costing over 2900.00 3yrs ago I

called customer service told them the problem of blue dots & blue hazing on

the screen and that the price to fix this from the repair man was 1400.00 I

talked to the highest person possible, they told me S.O.L in other words

that there is nothing they can do and that I should have went on their web

site to see if there were any extended warranty on that pacific problem. I

told him I did a week ago when the problem started, Sony proceed to tell me

there is nothing we can do. Long story short after an 1hr on the phone with

them they would offer me another TV at a discount rate, but come to find out

the TV they offered at a discount rate I could go buy at the store for

300.00 cheaper then what they offered. this is bull come to find out I'm not

the only with this problem, and it seems from reading other comments that

Sony isn't willing to fix the problem and that they fully aware and the

people who were able to get the extended warranty said 2yrs down the road

their going to have the same problem


Is there anything you all can do or advise


Please let me know


 


 


 


 


Thanks


Chris

From: Message Author (click here to email author)
Date: Thursday, 12-Nov-09 14:04:28 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

sony
tv
Search our consumer complaints database
Browse complaintsdatesdates