Legacy Toyota - Legacy Toyota Ripoffs

Posted on Thursday, November 12th, 2009 at 10:16am CST by f1000a29

Product: Car Dealership -

Company: Legacy Toyota

Location: 3800 W. Tennessee Street
Tallahassee, Fl, US

URL: http://www.legacytoy.com/

Category: Other

May, 2008 purchased used Lexus for $18,000 cash from dealership - McKey was salesperson. Car had minor knicks & scratches that dealership promised the would touch up before we picked up the car - We paid for car & waited for a week for them to complete the touch-up painting. First, they told us the car was ready - when we went to get it - it wasn't properly cleaned and no touchup were made - The salesman was not present but the general manager assured us - it would be done as promised -To make a long story short - we complained to the owner (both owners), Toyota, inc. - the BBB and to date nothing has been done to touch up the paintind nicks that were promised - which amounts to around $500 or so estimates if we have to get it done - THe customer service was horrible - once the got our money it was over - The owners, the saleman, and the company at large took no interest in helping us resolve the problem - which was really minor for them to do - So beware before you pay Legacy Toyota for any vehicle that needs anything you are requesting to be done - That YOU DO NOT PAY THEM UNTIL EVERYTHING IS AS AGREDD - THEY are not trustworthy and will NOTHING to resolve any complaint after they have your money.


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