DirecTV - DirecTV prices

Posted on Sunday, November 1st, 2009 at 4:27pm CST by 22a602fe

Product: Satellite Television service

Company: DirecTV

Location: P.O. Box 78626 Phoenix, AZ 85062-8626
US

URL: http://directv.com/

Category: Other

After a year of being a faithful customer, and paying my bills on time, I received the Nov. 2009 bill--to find that it had increased almost $20. (From $58.10 to $76.10) I called to question the increase--the reply..."Your "First-Time Customer" discount has expired. I asked if they could give me a better deal. After being on hold for almost an hour--best deal--A $5.00 credit to my acct. for the next 3 (three) months!

I feel as though I am penalized for being a good customer, and I fully expected a better discount.


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