Cisco Salesforce Professional Edition Is Hard to Use and you cannott cancel after 2 days of Use.

Why can't you cancel your order after two days of using salesforce and you don't like it?

I used the product for two days and am very dissatisfied with the Professional version of the product. I would have preferred to try the product for a few days first. Especially since I am already a group edition user. Salesforce has a once you order it policy your screwed. I have called and emailed my Account rep, Wymen Ho several times over the last week. He says that I am legally bound by my agreement. Give me a break, I used it for two days spending hours trying to set it up. It is very difficult to set up and was making my life harder not easier. I feel that If I am going to spend $700 for a years use of a product it should make my life easier not harder.

Now the rep is telling me he has to get it approved by a supervisor. I have been waiting a week with no response. I called again today and he is still waiting. Wymen says that I am legally bound by me agreement.

If this is the way Cisco treats their customers, I would recommend that you do not buy from them at all.

Buyer be ware.