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VPSRight - Poor Staff and Management
Posted on Tuesday, June 23rd, 2009 at 12:55pm CDT by 6802b6b9
Product: VPS Service
Category: Online Shopping
I had spoken with your staff and had a very interesting conversation. I am just demanding you look into your staffs actions as I found this very poor. It explains why prices seemed so cheap. Below is the information for the chat:
Thank you for your patience when waiting for Live Help, we apologize for any delays that you may experience.
Currently 1 users waiting for Live Help. [Refresh]
You are now chatting with Lee Carter (1. Sales)
Hello and welcome to VPSRight, how may I help you today?
Hi lee how are you
Fine, thank you
How may I help you today?
Im just curious about your VPS packages
they seem really cheap!!
Yes, we provide good service with cheap pricings
How can you offer 40GB of diskspace and cpanel for only $19.99 when cpanel alone is $10-15/month
and the paypal charge would be like $1.
Thats only $4 to pay staff and maintain a server.. just a bit concerned about how many machines are on a server..
our cPanel licenses are $7 / month.
Usually 20 -30 machines on one server
Thats not a good idea is it, when cpanel is an cpu intensive system..
What kind of cpu usage do I get?
sry iv been screwed around from past hosts I just want to insure I getting a good product
We have strong CPU's running at 3.0GHz
Equal Shared CPU
You can check our service and if you are not satisfied with our service you can cancel your account at any time you wish.
We do provide 14 day 100% money back gurantee
so 30 vps sharing a 3.0ghz service is 100mhz per vps
that doesnt sound like it powers a cpanel let alone a site
no, as the cpu isn't always being used at 100% per vps... the system moves the cpu usage around
but you said equal share
so that means i am promised 100mhz
that isnt enough to even get a static webpage going is it?
You can check the testimonials page for the domain that is there which is run on a cpanel vps
Right but im asking you do you think 100mhz is enough
did you even own an 100mhz computer ?
Are you paid on commission?
you can burst all the way to 3.0GHz if the CPU isn't being used.
but come on
you know damn well 30 vps running are going to use cpu
soon as they are turned on they do
so how could I burst to a 3.0ghz?
Are you asking other people for answers? or are you trying to think of a way to answer this. Im getting frustrated at the delay in responding
Have you been paid yet from working at VPSRight?
John Robson has joined the conversation.
You can burst upto 3.0GHz but we do have a fair usage limit in place of around 1.5GHz. Our Sales staff are not paid on commission.
Well 1.5GHZ doesnt mean I can burst to 3.0GHZ does it?
That also doesnt answer my questions on the cpu that is dedicated to my vps
You can burst to 1.5GHz. If you need more after that and the CPU isn't being used elsewhere, then you can burst almost 3.0GHz
the VPS solution you use should say guarrenteed CPU and that Is what I want to know what it is
Usually around 700MHz
Can you explain this:
Why does it show that VPSRight doesnt pay staff?
do you have ant reviews about VPSRight
everything I google says hostChum
I don't think it does Josh.
Yes you are sorry. If you have any further questions, please open a ticket to our sales department by emailing sales@vpsright,com . Have a nice day.
The Live Help chat session has been closed.
Hopefully this can be dealt with, I have sent a complaint to ConsumerAlerts regarding this. I had plans to buy a dedicated server but after seeing the cheap vps I thought why not.. Guess I was wrong!.
A unhappy customer