WACHOVIA: OUTREAGEOUS FEES FROM A BANK THAT WAS SAVED BY THE GOVERNMENT
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Wachovia US www.wachovia.com Trust? "Wachovia" and "trust" should NOT be in the same sentence... I would like to use your blog to denounce Wachovia for lack of better business practices. IT IS A SHAME THAT AFTER ALL THOSE MILLIONS (IF NOT BILLIONS) OF DOLLARS THAT THE U.S. GOVERNMENT HAS GIVEN THIS BANK, WACHOVIA CHARGES INSANE OVERDRAFT FEES INSTEAD OF HELPING ITS CUSTOMERS TO AVOID SUCH CHARGES. So before I close my account, I would like to have some answers to the following questions: 1. Why would Wachovia allow a customer to charge purchases when there are no funds in the account? 2. Why would Wachovia NOT automatically notify the customer that they are now overdraft so that the customer does not keep on using his/her card 3. Why not stop/cancel all purchases once the account has been identified as overdraft? HAD I NOT CHECKED MY ACCOUNT THIS MORNING, I WOULD STILL BE ABLE TO USE MY CARD AND KEEP ON OVERDRAFTING TRANSACTION AFTER TRANSACTION AT A RATE OF $35 EACH? O MY GOD!!! Where are your business ethics when you allow a customer with a $0 balance to keep on overdafting only to charge fees for every transaction? I'm not a banker, but I'm sure there are better ways to make money from your customers. I hope the $70 I paid in fees goes to save somebody's job, instead of going to a bank policy maker, who does not care about Wachovia's customers. I would love to hear from somebody who can answer these questions, other than a phone representative who has little or no power to make changes to your bank policies. People around the internet should be aware of this bank's predatory practices From: Message Author (click here to email author) (has asked not to receive email)Date: Wednesday, 17-Jun-09 14:52:53 CDT Business: Reply Online Consumer: Comment On This |
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