Cohen Brothers Furniture in Delaware/New Castle
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Cohen Bros. Furniture LLC 4014 N. Dupont Highway New Castle, DE 19720 US cohenbrosfurn.com Upon reccommendation from my aunts whom were(yes were) long term cutomers I decided to purchase furniture from Cohen Bros. Furniture. Last July I purchased a living room table set from Cohen. The tables were to be delivered in August but thet claimed those tables were damaged and the manufactor had to make new ones. I finally got them mid October. In March I complained that my tables yes all three had broken. I was told to bring them in to be repaired however I don't own a truck nor can I lift them. I asked to speak to the manager and was told he would be in later and I would recieve a call. I called again and was told the same. These tables were 2 and a half months late and broke in less than six months. What an insult to ask me to bring them in after such a long wait to receive them in the first place, then having the tables break. The manager not calling me back sealed it. I will not purchase from this company again not even with the ridiculous offer of 20% off a lamp or small purchase.I received horrible customer services and to date the issue has yet to be solved and I never received a call back! I should have questioned the manufactor remake and gotten my money back in the first place. My tables are a disgrace in my home as one side table is missing a leg, the other two stand on shaky legs. I have not replaced as I am angry and I make sure to display to friends and family members proof of the deplorable quality Cohen offers. I guess my continued business was not wanted or valued. I feel so wronged I have yet to purchase any new furniture from any company. From: Message Author (click here to email author) (has asked not to receive email)Date: Friday, 31-Jul-09 06:03:07 CDT Business: Reply Online Consumer: Comment On This Comment On ThisI couldn't agree with you more . The service is horrible. They smile in your face , and shaft you in the end. With this company, it's sell sell sell. then screw the customer in the end. They could care less about your satisfaction. They're all about " SHOW US THE MONEY " Then, get lost. I would trust Sears and recommend them anytime before cohen bros. From: Message Author (click here to email author)Date: Thursday, 13-Jan-11 19:12:50 CST Business: Reply Online Consumer: Comment On This |
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