Reservation ripoff
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Resort Hotel Atlantis Resosrt Nassau, Paradise Island, Bahamas BS www.atlantis.com I reserved a room at the resort for one night, for $498. When I found that the boat I was meeting in Nassau was arriving early, I called Atlantis to cancel the room. As I was calling six days ahead of time, I guessed there would be a penalty. What I didn't figure on was that I would be penalized for TWO nights. The result: Canceling a one-night stay resulted in a penalty for more than I had paid. Here is the Atlantis logic: Cancellation Fee -Atlantis - Royal Towers $200.00 Cancellation Fee -Royal Towers Terrace $419.00 Fee Adjustment -Due to Insufficient Payment ($120.82) Total Fees $498.18 I never booked a room at the Royal Towers, but they charged me a cancellation fee for such a room anyway. Point is, they kept all of my $498.18 payment and told me to get lost. To me, this is organized thievery. From: Message Author (click here to email author)Date: Wednesday, 29-Jul-09 17:39:01 CDT Business: Reply Online Consumer: Comment On This |
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