Courtyard - Courtyard Shreveport Complaint

Posted on Wednesday, July 29th, 2009 at 4:46pm CDT by 4e1380f9

Product: Hotel reservation

Company: Courtyard

Location: 6001 Financial Plaza
SHREVEPORT, LA, 71129, US

URL: http://www.marriott.com/hotels/travel/shvcy-courtyard-shreveport/

Category: Hotels

I made and canceled a reservation at Courtyard in Shreveport. Months later after disputing the charge through my credit card company, the Better Business Bureau, I still cannot receive a refund. Why should I have to pay for a reservation I canceled? What am I paying for? Better yet, why is there an option to cancel a reservation on their website if certain reservations supposedly cannot be canceled? My hard, earned money thrown out the window with nothing to show for it.


0 Comments

Post a Comment