Horrible Experience

I placed an order with RoadMice. I told them it was a gift and asked them to include a gift card or note in the package. It took four months for them to ship out my order. They did not include a gift card or note. When the person received it, he did not know who it was from. RoadMice told me it would give me a refund due to the inordinately long time it took to fill my order. I never received the refund. I wrote a letter to the owner of the company. He did not respond. No letter, no phone call, no email, nothing. Beware if you do business with this company.