DELL INDIA LTD - DELL / NOT FULLFILLING GUARANTEE

Posted on Tuesday, July 28th, 2009 at 1:41pm CDT by 52ba0052

Product: DELLNOTE BOOK XPS-M1330

Company: DELL INDIA LTD

Location: DELL INDIA PVT LTD DIVYASREE GREENS,GROUND FLOOR,#12/1,12/2A,13/1A,GHALLAGHATTA VILLAGE VARTHUR HOBLI,BANGALORE SOUTH BANGALORE KARANATAKA 560071 INDIA
BANGALORE, KA, 560071, IN

URL: http://www.dell.com/

Category: Other

Yvonne Chin

Technical Support Specialist

DELL India

Ref :-TAG # FKS4T1S [ 1 ] COVERED UNDER 3 YEAR PRIORITY PC USER/WXPH113-INX/ [ 2 ] 3 YEAR COMPLETE COVER ACCIDENTAL DAMAGE PROTECTION/ WXPV 113-INX(1) [ 3 ] 3 YEAR XPS PREMIER SERVICE WITH 3 YEAR COMPLETE COVER

Sir / Mam

Reference to the above i am holding xps m 1330 Note book when i purchase this note book that time i paid above said all three serials coverage to protect my note book from all the sides in that our Battery was also protected under 3 year gauranty.I am shocked how can your customer care person is saying that we will not Replace battery battery covers only one year gauranty.When i purchase this note book your sales teem assured me for 3 year complete guaranty in that battery was also covered. Now why your representative are denying for replacement of battery.This proves you people are here to cheat Indian's.

Please take the necessary actions to avoid the misconception's.I will not tolerate this loss in any chance. When i am covered in all kind of protection why i will pay for it.Kindly replace the battery as earliest to avoid to file case against your company.

Thanking you

Harish Sahajwani

.......................................

This letter was sent to the dell india but Ms.Megha called up saying"do whatever you want to do" now please help me out with this injustice.as early as possible.

Thanking you

Harish Sahajwani

18/2 Old Rajender Nager

New Delhi 110060

India

Tel # 09810063263


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