Can't Deposit into a Chase Deposit Account?

Complaint: I went into Chase today to make a deposit into my fiance's checking account. I didn't have his account number, but his name and address were clearly typed on his paycheck. The teller at the Elgin Randall Road branch refused to deposit the check because of a policy. She stated policy prevented her from depositing his money into his checking account without an account number and that she was unable to search for his account without his ID or consent.

I was in a hurry to deposit this money before work, and he was already at work and unable to deposit. We are former Wamu customers and have never, ever needed to jump through hoops to make a deposit. I was not looking for his account number, nor did I need to know his balance or receive a receipt. I strictly wanted the teller to take the check and deposit it. She refused to do so. We are both considering closing our accounts because deposit banks that refuse deposits don't work for us!

Comment On This

why not get a joint checking account at the same bank? that way you can deposit into an account which both of you can transfer to and from, assuming you have a sole owner account, also.

not giving out account information is standard at all banks. if people have made exceptions before, then that was at the discretion of a - more than likely, lazy- teller. its a bit ridiculous that you're complaining about a bank protecting its account owners' information. you can't have your cake and eat it too. get a joint account...