Winner Parking - Winner Parking - Danger! Bad customer service!

Posted on Monday, July 27th, 2009 at 8:20pm CDT by 0895bb84

Product: Parking Service

Company: Winner Parking

Location: 6717 Essington Ave
Philadelphia, PA, 19153, US


Category: Other

Called for an hour to get my car and phones were busy for the entire time. Tried flaging a van but it wouldn't stop. Finally flagged one down by stepping in front of it. They said their phones were down and since they didn't have shuttles they couldn't pick people up well. Only one van was making the trip every hour. When I finally got them to bring me to my car I asked for a free day and they said it wasn't their fault and that they did't owe me anything. I complained about the problem getting a van and the hour I had to wait. The manager made me give him a credit card but would not give me a reciept. He then started to yell "what do you want me to do!" Its not my fault!" at me when I said I needed a reciept. DO NOT USE THIS COMPANY!!!

1 Comment

1d328a86, 2009-08-05, 05:20PM CDT

I had a similar issue and the van driver said they didn't have enough people to deal with the issue. I'm not sure I park with them again.

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