Direct TV

On June 19, 2009 Direct TV removed $172.96 from my bank account without authorization. My mother was the person who had an account with Direct TV and in the past I had paid her bill using my bank account. My mother cancelled her Direct TV service. However, when I looked at my bank account on June 19th I discovered that they had taken the money from my bank account that they said she still owed them. When I paid my mothers bill I had always processed the transaction as a "one time only" payment because I didn't know if I was going to be the one paying her bill each time.

This is outrageous.

I contacted Direct TV and was told that I would have to fax them a copy of my bank statement showing the transaction and that my mother was not on the bank account. The problem was suppose to be resolved within 72 hours. When I called them again they said it would take 8 business days. Two weeks later I have not heard from them am getting the run around.

This company has ripped me off and something should be done about it. Not only have they taken $172.96 from me that I don't owe they also caused me to incur $105.00 worth of overdraft fees because of them charging me.

I am now in the process of having my bank handle this. But, I'm not holding my breath.