Embarq Telephone Co. Third Party wrong charge. Used collect company

My Embarq local phone bill on April 19 was wrong with third party ORBIT TELE charge $14.95. I talked to Embarq customer service Anna and state that I never have third party charge on my Embarq account( I have long distant calling card) Comfirm: 47385744. Also I talked to Orbit888-300-3724. They will correct two months later on account.On May 19 bill was wrong again, I called Ms.Rita 23C, state bill wrong again on May 27, I paid Embarq every month. I called ORBIT again 800-263-0206 Mr.Febe, who said will correct later. On June19 bill It was wrong again. I called Embarq Mr. Charles who said you wait to July 19 for adjustment. I suffered trouble from Embarq. I change phone service on early June using cable. About early July, A Embarq lady called me to ask why I changed phone service, my answer was trouble of Embarq third party wrong charge. She said she can cancel third party charge. I already switch other phone service.

Later (Before July 17) I got RPM Collect company called to collect $83.21. I answered I called Embarq Third party ESBI Orbit wrong charge and I didn't owe Embarq.

Today is July 19. I receive RPM Mr.. Mathew Thomson calls again to collect $83.21. I talk him more detail as above I don't owe Embarq anyhting. He hope July 17 adjustment as Mr. Charles statement.

Just now I know, Embarq has merged to Century Link.

Comment On This

I just had this happen to me in Missouri. These are thieves out to steal your money and damage your credit report and reputation. This ill-minded criminal activity has been going on and a class-action should be merited.There are several cases of the same mistakes by employees that are rewarded with as little as $25 to ruin your account. Please continue and may God give you strength.