defective glasses

July16, 2009

To whom it may concern,

Eighteen months ago I purchased my set of glasses from Pearle Vision in

Canton, Ohio. About 2 months after waiting 7 days to receive them the lenses

crack. I call Pearle Vision and of course they are still under warranty and

are fixed for free. A few months after receiving them again the same thing

happens and again they are fixed for free. After we hit the one year mark

with the warranty expiring, they crack again, this time I was to pay $100.00

to get them fixed because the warranty was up. I didn't agree but I am a

teacher and I need to be able to see, so I paid. One week after waiting 10

days for them to be fixed again, I get my glasses back and within three days

they are cracked again. I contact Pearle Vision once more and they agreed

to have them fixed free of charge with the explanation of "We don't

understand why this keeps happening?