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Product: Riddex Plus

Company: New USA

Location: US

Category: Other

On 14 May 09, I ordered from Riddex Plus as seen on TV buy one get one free so 2 for $29.95 plus $8.95 shipping and handling. I called 1-800-771-4984 reached an automated system and ordered 4 sets for myself and friends. I called the next day to see what I was charged and found out that I was charged $191.40 of which $71.60 was shipping. I want my $71.60 back as there is no where to refuse the order nor confirm the order when calling this number. When I called to cancel the fellow told me I was to late and would get all of my money back if I refused the shipment on the 19th I did that and on the 28th the paid me back $119.80 of the $191.40. When I called so see what was going on was told by a girl that she would have to get a answer back from the warehouse and to call on 15 July, 09. I did that only to be told that they were refusing to refund my shipping and handling. Imagine that!!!!

Said I didn't call in time. This product cost $9.80 to ship according to the postal service. I want my money back and I want Riddex to set up the order system so that you know exactly what you are going to be charged when you order. I bet I would not have ordered and cancelled at that time saving Riddex and myself a headache. The TV ad is nothing short of Bait and Switch, totally illegal.