Trustmark Insurance

Trustmark Short Term Disability

Firstly, you have to go without pay for 30 days in order to receive your benefits. Fairly typical I suppose. What they don't tell you is that it takes them another 30-45 days on top to "review" your claim. All in total you are without pay for 2-2.5 months.

Secondly, I have not received a check twice within one month. After speaking to the claims representative, she stated that it would take 3 weeks to put a stop on the checks, which means I would not receive the checks for at least a month.

I am canceling my coverage after my medical situation is cleared up. I DO NOT recommend Trustmark Insurance. If you choose to purchase "coverage" from them...FAIR WARNING...have at least 4-6 months of pay in the bank. You'll need it.

Oh, and not to mention the claims rep assigned to your case doesn't return your calls for 3-4-5 days.

Overall, it's a tough economy we live in. They have made my financial situation an absolute mess. I am in the hole thanks to Trustmark not sending me a check when they are supposed to, and taking 2 1/2 months to begin to start paying me the coverage that I purchased.

Comment On This

Once again...did not receive a check for the week of July 13th. And, my claims rep has yet to return my calls. After looking at the dates of the checks, and referring to a calendar it is clear that they extend the issuing of the check by a day or two over time. This equates to losing a week within a two month period. Do the math.