Blue Mountain - Deceptive Subscription Practices

Posted on Wednesday, July 1st, 2009 at 7:53pm CDT by 0e14ef93

Company: Blue Mountain

Location: US


Category: Other

On Blue Mountain's membership page ( they list several different levels of membership, but they do not list the price of each. Instead, you must select a free trial option for each, and enter information in order to create an account. This is complete deception - the prices should be visible right on the subscription page for a consumer to see.

1 Comment

ce55fe2c, 2010-12-21, 12:30PM CST

I had similar experience with Blue Mountain--they don't state price on invite to renewal; responses to "customer support" are canned and don't address the question; finally, they keep you on hold listening to commercials when you try to cancel membership--no way to cancel online--you have to call them. It's a shame, I like their service, but can't support their shoddy business practices.

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