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UNFAIR NSF FEES

 
Associated Bank
US

These folks are tricky! They claim 'overnight' processing, and process a load of debits and credits the same day to my account. So, my direct deposit goes in the same day as debits go in. But they charge me an NSF fee. Why?

Their explanation is that the debits were 'there' first in the overnight processing.

Way to make a buck!

From: Message Author (click here to email author)
Date: Friday, 09-Jan-09 16:35:42 CST

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We had the same thing happen to us. This is a change to thier processing as most banks process credits first then debits. When asked why they made this change the personal banker told me so they can make more money. I pointed out to him that my company has the direct deposit at the bank the day before payday but they do not release it until payday so actually my check was in the bank first. His answer was Yeah isn't that a kick in the pants be nothing we can so about the $105 we took for NSF but we did pay the check for you so you won't be charged by the retailers. Like I should be greatful to them. What an ASSHOLE!!! This is their customer services now. Ten years ago when we started to bank with them it was much better. What happened?

From: Message Author (click here to email author) (has asked not to receive email)
Date: Wednesday, 10-Feb-10 16:24:51 CST

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