First Health Part D - Seniors beware! Prescription Drug Plans, Double Check Premium and Company Name

Posted on Tuesday, January 6th, 2009 at 7:04pm CST by a0da0b7e

Product: Medicare Prescription Drug Plan In Southern California

Company: First Health Part D

Location: Coventry Health Care,Inc.-Part D PO Box7763 London, KY 40742-9831
London, KY, Ca, 40742-9831, US

URL: http://www.FirstHealthPartD.Com/

Category: Other

Seniors beware! Prescription Drug Plans, Double Check Premium and Company Name

I'm wondering why "First Health Part D" changed me over

to "Anthem Blue Cross". and instead of the premium being

$18.30 it has increased to $28.90?

Wow, maybe First Health Part D needs a "Bailout" too.

Go figure, (12-22-08)I called "First Health Part D" at

1-800-588-3322. I took their phone number right out of

my Medicare book: "Medicare & You 2009" book, page 123a.

4

They, "First Health Part D" even answered the phone as

"First Health Part D" and I ask them to send me all

their information on Medicare Part D Drug Plan. I spoke

to Jennifer and she gave me a confermation number and

said I should receive everything within ten days.

I also called some other companies from the Medicare book

and I selected what I figure to be the best plan for me.

Which turned out to be First Health Part D.

In a few days I received "First Health Part D" information

and I filled out their application and mailed all four

pages in their supplied company envelop.

Several days later (watch the names here now)I receive a

letter form:

"Anthem Blue Cross" (first time I heard of them)

P.O. Box 9282

Oxnard, CA 93031-9282

Phone number 1-800-928-6201

In this letter it states in part that: "Medicare has

approved your enrollment in Blue Cross Medicarerx network

pharmacies to fill your prescriptions." and that the monthly

premium for your plan is $28.90.

Next(12-22-08) I called their phone number 1-800-928-6201, and

I get Cynthia. Who by the way was very nice to me, because it

seemed all she could say was "I'm sorry". After I ask a couple

of time(to no avail) why they switch me from "First Health Part

D" to "Anthem Blue Cross". I began explaining why exactly I chose

"First Health Part D" was mostly because of the monthly premium

being so low ($18.30) and the Annual Deductible was only $175

with a low copay.

I gave her all the information on her company right out of

their "Summary Of Benefits" book. Everything that was stated

in the "Medicare & You 2009" book about "First Health Part D" and

it didn't jive with the letter I received form "Anthem Blue

Cross" letter sent to me. Also that they didn't have the

courtesy to just call or write me and tell me why they were

going to increase the monthly premium above what they told

Medicare and what it shows in their Summary Of Benefits book.

None of that bothered her, she kept giving me the "I'm sorry"

bit so I tried one more step to get her attention, by telling

her it looks to me like it's the old "bait and switch game".

Then she informed me that I could pick another company.

I Informed her that I was going to report them to Medicare

regarding the switching of companies and the increase in

premium and all that had taken place.

Before I did contact Medicare I made one more phone call to

"First Health Part D" at 1-800-588-3322. Just to see if I was

screwed-up. Heres how that phone conversation went:

- I gave my name and my zip code when ask for.

- The lady wanted my date of birth and phone number. I gave it.

- Then I stated to her that thats all the information I'm going

to give until you give me what my monthly premium and annually

deductable is going to be.

Your absolutely right... she gave me back word for word and dollar

sign for dollar sign right out of their "Summary Of Benefits Book"

and the "Medicare & You 2009" book page 123a. I thanked her and

hung up.

Then I called Medicare at 1-800-633-4227, from their menu I punched

in the number for "Paying Premium"(I'm sorry I did not make note of

it). I got a gentleman by the name of "Mr. Taylor" (I did not get

Mr. Taylor' last name, and to this day I am really kicking myself

because I did not get his full name.) Never in all my life have I

"ever" spoke to any person, in any Dept. of government on any kind

of business that talked to me as nice as Mr. Taylor did! and I told

him so at the end of our conversation. BTW, he filled a compliant

to Medicare regarding these matters for me.

Don't kid youself, there is good out there. I just wish the

California DMV would take some mini lessons from Mr. Taylor. If

only I had gotten his last name!

Mr. Taylor help me get setup with another company that I think may

be a better deal than I was going to get. That company is:

WellCare

phone number 1-888-423-5252

page 123d of the Medicare & You 2009 book.

also with a low monthly premium and no copay which is very, very

good for me. Now I can buy some more fishing bait and go fishing

more often.

In light of all the above here is a small summation of what

I think happen.

- I ordered my Medicare Drug Plan from "First Health Part D".

- "First Health Part D" for what ever reason switched my

coverage to Anthem Blue Cross.(for all I know they could

be the same company and I could careless. For sure... it

was no big deal because they were not about to take the time

to explain it to me. Remember, I had to call them.

- My monthly premium was increased from $18.30 to $28.90.

- No one bothered to call are write me, to explain the reason

for the switching of companies and the increase premium.

No big deal you say. When there is no more Medicare we'll see

what your saying then. Plus it's my money too.

If you have hung in there to this point I "Thank you for your time".

~~~~

Oh, hang in there I just got an Update for you:

Today (01-05-09) I received a letter from both

First Health Part D and Anthem Blue Cross.

First Health Part D tells me that I am now enrolled in First

Health Part D Prescription Drug Plan, that it is approved by

Medicare. In Anthem's Blue Cross letter it's tells me that

this letter is to confirm my disenrollment form Blue

Cross Mdeicarerx.

I'm so glad that I got out of this mess, can you imagine that

I should have had a real problem and needed their help! God

forbid. Most likely I would have gotten two different answers

on each problem! Not to mention that I most likely would have

been billed, then get a credit. Naw, I'd get billed twice!


3 Comments

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a2fcddea, 2011-04-02, 11:51AM CDT

I've also had trouble with Coventry Health First Health Part D. My problem is that they REQUIRE additional, non-medically requested, blood tests to approve a medication that I've been taking for 5 years! It is virtually impossible to reach their complaint department by telephone due to the enormous wait time (I was put on hold and actually cut off) or the prior authorization department which made the initial determination that another blood test was necessary-despite the fact they had the 5 year lab result with the latest being the same month as when the insurance went into effect! Practicing medicine without a license?!

46d8dcdb, 2013-12-18, 08:39AM CST

I received no coupon book or notice of the 100% increase in my Part D premiums from First Health. Called to complain, they could care less. Called Medicare, the coupons came too late for me to change companies. Crooks for sure. If I don't pay, then I pay a penalty for not having insurance and obviously I won't have insurance.

46d8dcdb, 2013-12-18, 10:45AM CST

Everyone needs to complain to Medicare otherwise no one will get help about this.

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