Borders Books complaint

I went to Borders Books to purchase a Christmas gift for 19.95 with a 40% off coupon. I picked up three stocking stuffers on the way to checkout, one of which also cost 19.95 and the others were cheaper. The clerk said she would take the discount off one of the 19.99 objects and she rang up a 19.99 stocking stuffer with the coupon. When I returned the stocking stuffer in the required time period they would only gave me 60% or 11.99. I complained to the clerk and the manager and they insisted they couldn't give me the full price because it was rung up at the time for 11.99. I was penalized because I purchased more products. If I had left with only the gift intended I wouldn't have this problem.

Comment On This

Are you really that much of an idiot? I will make it simple for you. I paid 19.99 for the gift and handed them the coupon but THEY DIDN'T TAKE IT OFF THIS ONE. They took it off another 19.99 book that I decided to return and then gave me 60% of the value. This meant that I paid the full value for the one I wanted and got cheated on the other. IF you have a seven or eight year old around, ask them to explain this to you.

Comment On This

Let me get this straight: you paid $12 for an item, decided to return it, and expected to receive $20? And then you complain about being treated unfairly? No wonder the economy is tanking.