There is hope for getting your money back!

If you ordered from this website through your bank/debit card. Please contact your bank and ask about doing a charge back on the account or request to fill out an affidavit for fraud. I contacted my bank after reading this website two nights ago. The bank will research the same information I have already researched and credit my account the money I lost through this bogus website! I will have notification of their review within 10 business days and get my money credited by the bank. My personal banker told me that she has never had one person fill out this affidavit that didn't actually get the money back.

I imagine you would be able to do the same with your credit card company, there has to be some protection by using your credit card too.

I tried the business phone number of 778.282.8099, which was provided on my bank statement, to no avail. I didn't bother contacting the email address based on other's comments that the company does not respond.

My story mirrors the posted stories. I will say that I ordered my product on 12.11.2008 and am still waiting for the product. The last email I received was on 12.13.2008, that my order had been processed. I have NEVER received the SHIPPING CONFIRMATION email, as stated on their website. Plus, my order still reflects the 'processed' status.

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I have ordered Matlock and Perry Mason. On the Perry Mason series all the episodes are not full length. I guess to fit onto a disk and some shows cut off half way.

The Matlock series has episodes missing and two parters are all over and not on the same disk. The episodes flicker all over.

They have offered a refund after 4 months of mostly one way E-Mails and I requested an exchange as I do not expect to see any money back. For the past month me E-mails have been largely ignored.

BEWARE OF This group of CON Artists

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I'm really glad to see this as I have been emailing every contact I have to there website with no response. Today I tried going back again have had failed entries everytime..I think I've been blocked from their site for annoying them. I will certainly try contacting my bank and hope that works.

It took this company 2 months to finally send me my crappy dvd that doesnt work. I hope they get shut down soon.

Thanks for the tip on calling the bank.

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I have just bought from this website as well. I was also stuck in the "processing" status for days. I finally received my DVDs and I was appalled at the price for the quality of DVD I was given. It is recorded direct from television, and not even a good one at that. There almost seems to be antena or tracking problems and quite often I heard a screech over the sound on many episodes. Some episodes are missing. I have also emailed them through the website requesting a refund with no response. Thank you for the original post. I will now go through my bank to get this resolved. Don't by from these people. At least I got my product however: it is not a sellable product. Do no buy from these people.

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I ordered my product on Jan. 14, 2009. I immediately received an e-mail showing that my order had been processed. I was to have received my order within 10-14 business days. As of Feb. 5, 2009, I've received neither the product nor an answer to my e-mail requesting an update.

I finally received the product on Feb. 15,2009. All episodes are included, however, none of them plays over 10 minutes. If I'm unable to get my money back, I'll have to chalk this up to experience and order from a reliable dealer, such as Amazon.com.