2006 dodge 2500
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US I called dodge customer service about the saftey concerns i had after just experiencing the (dodge death wobble) in my truck and why they did not recall it when its been an issue since 2003 and they have a upgraded steering system for it. I was transfered and told maybe they could help at which time a man told me that my warrany was for 36000 and my milage was 75000 which i obviously knew so i told him dont talk to me like im an idiot then he yelled some things at me and hung up. i then called back and asked to talk to a manager and was told they have no managers and was hung up on again. dodge just lost a customer for life. From: Message Author (click here to email author)Date: Thursday, 05-Feb-09 12:24:18 CST Business: Reply Online Consumer: Comment On This Comment On ThisI also had the same experience and problem with my truck. i found out what the problem was and it is an engineering thing.. B.d diesel has the steering box stabilizer and adjustable track bar to cure the problem but why should we have to pay for their problem in more than one way.. I called the National Highway Transportation Safety Board and Filed a Complaint. I suggest that everyone who reads this with the same problem does the same. From: Message Author (click here to email author) Date: Monday, 04-Apr-11 08:59:31 CDT Business: Reply Online Consumer: Comment On This |
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