False Credit payment charges

Hi,

This is regarding the outstanding amount against me. i had taken a HSBC credit card(4384599987199642) in June 2008 with One additional card one with my mother's name(Neelu Das) .The expiry date written on Card is June 2011.I have never made any purchase from this card. Late I got call from recovery department regarding amount of Rs 6299.When I confirmed with the HSBC customer care ,they told that they had purchased a premium policy with my Card in month of July 2008 without any information or any clearance from my side.

Since I never made any transactions from this card,it got automatically cancelled in Dec’08. So now recovery department is trying to get debits on this card due to late premium policy payments which HSBC itself has posed on me without any permission.

I think this bank has taken tolls of every time disturbing people,they somehow manage to get cell no. & keep on calling during busy office hours for buying the card by explaining all kind of advantages card( No addon card charges,Life time free,high credit limits etc).

Later when they succed in trapping customer they put all kind false payments without any informations. Many times I talked to customer care,they even donot provide correct no. of person whom to talk to & keep on circulating call from customer care to recovery department pune,then to recovery department Mumbai.

There should some immediate corrective action for all such complaints,so that they cannot some many other person fool in future.