EXTENDED WARRANTY SCAM
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NISSAN GARDEN CITY, NY US I'm starting what I am sure will be the first of a long series of letters, phone calls and e-mails regarding my Nissan Service coverage, or lack thereof. When I purchased the "Gold Preferred" Security+Plus coverage I was told it would cover everything "from bumper to bumper" excluding, of course, brakes and maintenance. Today I learned the coverage is not worth the paper it's written on. I brought my car to the Nissan service center in Valley Stream, NY. I had a short list of concerns: My radio speaker was broken, there were condensation leaks INSIDE my windshield . . . the representative was unconcerned with these things and was ONLY there to sell me a $900, 36,000-mile maintenance service. When I inquired about the other issues he said the windshield probably needed to be re-sealed (they would charge $90.00 an hour to make that determination. A determination I made in 5 seconds at a considerably lower cost.) He also said the radio MAY or MAY NOT be covered under my plan. I find this to be amazing. A cynic might suggest that this "Gold Preferred" maintenance plan is just a worthless additional revenue stream for Nissan. I know it will take months, possibly years, of aggravation to get my service contract voided, but that's what I fully intend on doing. I'm certain Nissan will respond with the 60-day cancellation policy defense, but that's not the point. I'm paying $1,734 for something that has absolutely no value. I'm SURE there are many other customers with similar experiences and complaints, who are just as outraged as I am. I will go to great lengths to ensure that this matter will be resolved to my full satisfaction. I’m sure these “extended protection” scams are the same everywhere. I wonder if there are enough people to sign on to a class-action lawsuit regarding this issue. From: Message Author (click here to email author)Date: Wednesday, 18-Feb-09 10:09:08 CST Business: Reply Online Consumer: Comment On This |
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