Holiday Inn Express Int'l Airport Denver (Tower Road) - Broken Shower/Phone, never called back by Manager Marisa Carrera

Posted on Tuesday, February 17th, 2009 at 11:14am CST by 948bd198

Product: Holiday Inn Express Int'l Airport Denver (Tower Road)

Company: Holiday Inn Express Int'l Airport Denver (Tower Road)

Location: 7010 Tower Rd.
Denver, CO, US

Category: Other

Stayed the night before in a Holiday Inn Express in Boulder, great place, service. This hotel in Denver though is TERRIBLE! I went to take a shower and the faucet wouldn't work. When I went to call the front desk, the phone wasn't connected and the wires frayed on the plug end. Had to rush to make business flight so there was no time to fix. Clerk said that only the general manager could "comp room". So much for "Hospitality Promise"--what a joke. Marisa Carrera, the Manager would not return multiple calls, it's been a 3 weeks. There are plenty of places to stay in that area at the same price. Avoid this one save yourself a headache.


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