Horrible

Unsatisfactory and unprofessional customer service. Horrible expierence with stylist regarding the haircut I received (It was NOT what I asked for or intended at all, whatsoever) Stylist seemed like I was bothering her on her break or something, Made no attempt in speaking to me or asking any of the normal questions a stylist would ask the client. The original haircut I wanted with a chin lengthed bob w/ bangs. How hard is that?? She was all over the place, dropping things, cutting my hair without even putting it into clips (soaking wet mind you) She didn't even acknowlege me when I asked questions or even when I told her I wasn't happy at all towards the end. Like....no response at all, nothing... She stood with her arms crossed, all confused when I asked for 'Side swept bangs' When I left, I was so upset.....that I had to go to another salon and cut my hair off to fix the mess of ruined hair on my head!!! I didn't want to be mean at the time but it's almost as if she was mute & I was really wanting to ask her but I didn't :(To top it off, I didn't even see any of the stylist license displayed anywhere in the store! When did that start??) I made so many attempts with that store, after that horrible night for an apology and possible refund/reimbursement which, included calls to the business and showing in person twice. Was told to speak with Regional Manager, "Amancia Williams" about taking care of situation. She had an immense lack of interest in helping me and did not return my call when I was told to expect one. (Said she would be contacting me within two to three days, I got nothing.) Also wrote an e-mail to the 'Regis Corporation' about said experience & still heard nothing back. I even had to put a dispute through my credit card company because of the way I was ignored. I would NEVER EVER go back there and I wouldn't suggest the stylist I saw to even my worst enemy. Yeah, that bad.