KENNMORE OASIS ELITE

JAN 2007 I PURCHASED KENMORE OASIS WASHER AND DRYER. OCT 2008 WASHER WILL NOT RUN THROUGH SPIN CYCLE. KEEPS SHOWING F4 ON CONTROL BOARD. CONTACTED SEARS ALL THEY KEEP TELLING US THEY CAN DO IS SEND A TECH OUT BUT WE HAVE TO PAY FOOR IT. BUT THEY CAN'T GET PART TO FIX PROBLEM. WE HAVE TRIED OTHER REPAIR SHOPS THEY CAN;T GET PART EITHER. WE PAIN $2000.00 FOR SET, THEY SHOULD LAST LONGER THAN 1 YEAR AND 9 MONTHS. WHAT CAN WE DO TO GET OUR MONEY BACK?

Comment On This

DO WHAT SEARS TOLD ME TO DO TODAY 7-29-2009 SEEL IT AND BUY NEW AFTER 1.7 YEARS. You must have bought the one that is our sister washer. We had ours worked on 4 to 5 times the first year and this is a second home and we are there 30 to 40 days a year. Now it has broken done with the error 1 for the second time this year and sears just told me to sell it and buy and new one because the new ones do not have the same problems anymore. So even Sears think they are BAD. I called 1-888-536-6673 and a manager would not even get on the phone.

David Taylor 636-225-5929