Appliance Direct - Appliance Direct sells crap

Posted on Tuesday, February 10th, 2009 at 2:41pm CST by 1a69a65b

Product: Frigidaire and Whirlpool

Company: Appliance Direct

Location: Altamonte Springs, Fl, US

Category: Other

We bought a fridge, microwave, range, and dishwasher from Appliance Direct at the end of 2004 and beginning of 2005. It is now early 2009 (less than 5 years after purchasing) and every one of the appliances have failed. The microwave broke 1 month after the 1-year warranty ended. The fridge broke in 2007, dishwasher in 2008, and the range broke Feb, 2008. Appliance Direct will not back its products and neither will the manufacturers. Appliance Direct sells second rate junk at discount prices (which are not much cheaper in price than what Sears or Best Buy offers.) Take my advice and stay away. If you need an appliance try Sears or Best Buy


1 Comment

d75e6992, 2009-02-11, 03:34PM CST

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.complaints.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,

Chris Polk

Escalation Specialist

Electrolux Major Appliances

[email protected]

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