Onida Carepoint - Onida Service Center not responding

Posted on Tuesday, December 8th, 2009 at 9:17am CST by c0081905

Product: Onida - Fully Automatic Washing Machine

Company: Onida Carepoint

Location: Bangalore, Ka, IN

URL: http://www.onida.com/customercare/carepoint.asp

Category: Other

Hi,

I bought onida fully automatic washing machine last year. It is still in warranty period and two weeks back it had some problem in its control panel.

I logged the complaint with 'Onida Carepoint' (http://www.onida.com/customercare/carepoint.asp) who are authorised service partners of onida in bangalore. They logged the complaint (Request# 316381936) but now its two weeks and they havent taken any action. They took the control panel and are now waiting for it to come from bombay. Even the customer care team are not responding now.

Please let me know what else can be done to speed up this process.

Thanks

Sandeep Singh


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