The Game Stop - Can not exchange Defective Game

Posted on Thursday, December 31st, 2009 at 9:01am CST by ce1e5b52

Product: PC Games Defective

Company: The Game Stop

Location: 518 at Silverlake
PEARLAND, TX, US

Category: Entertainment

I bought a pc game on 12/29/2009 and was not informed that I could not return it until after I had made the purchase. Note that nothing on the receipt says pc games are non returnable. The game I purchased would not install. I took it back and asked for an exchange. They basically said they couldn't because I could have written down the code (stealing the code). So I wasted my money at The Game Stop. A word of warning--don't shop there unless you want to be ripped off if your pc game is defective.


2 Comments

ce1e5b52, 2010-01-13, 09:14AM CST

Just wanted to post an update. I contacted Game Stop Corporate offices and they replied that defective games are exchangeable. Although I was never able to exchange the game at the store I bought it from, I did get it exchanged at another game stop.

9a43adb1, 2010-10-07, 12:20PM CDT

Try reading your receipt a little more closely. You can exchange the game for another copy of the same title if it's defective, but not for another title.

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