General Electric Monogram - GE cooktop stove fire in control panel

Posted on Wednesday, December 30th, 2009 at 4:13pm CST by 054af217

Product: GE Glass cooktop ZGU36GGTD1WW

Company: General Electric Monogram

Location: US

Category: Other

My GE glass cooktop stove caught fire in the control panel - we had to use a fire extinguisher to put it out. It was installed new in 2004/2005. GE repair guy said it is caused by spillage. To me that is a serious flaw if a stove cannot handle a spillage without causing a major backfire in the control panel. The GE consumer service is not taking this problem seriously - their supervisors are giving pat answers instead of escalating the problem. Repairing it will not fix the major fire hazard in this appliance.

1 Comment

18687cc6, 2010-04-21, 10:22PM CDT

I had the same thing happen to mine tonight...only my daughter spilled and within seconds the whole thing ignited into sparks and an electrical fire! Spills happen, its part of cooking and is EXTREMLEY UNACCEPTABLE for a cooktop to instantly without warning go off like that. None of the burners were on, just the spill alone caused the fire!

Post a Comment