U.S BANK - OVERDRAFT FEES

Posted on Tuesday, August 4th, 2009 at 9:59pm CDT by 4b163bb5

Product: BANK

Company: U.S BANK

Location: 6407A NE 117TH AVE
VANCOUVER, WA, 98662, US

URL: http://USBANK.COM/

Category: Other

Complaint Description:

To cut a long story short,U.S bank has been scamming its customer by charging fraudulent OVERDRAFT FEES. On several occasions,after making a charge at a store/business,my bank will wait for a few days,re-arrange my transactions so i will be overdrawn. Just this week i have been charged overdraft fees of $37.50, SEVEN TIMES!! and thats after i called their automated system and been told that i have money in my account. When i called to demand my money credited back, the branch manager,in a condescending tone told me that they don't refund money back if it's not the banks fault,i told him that i was misled by THEIR AUTOMATED SYSTEM,so it is their fault that i was overdrawn,they charged me $37.50 for a $2.00 transaction.He basically told me that their website and automated system don't correspond all the time,it can tell you you have money when you don't,but if you make a charge or withdrawal,then they charge you $37.50 for every transaction,even for less than a dollar,how ridiculous is that. I recommend to everyone not to bank with these THIEVES. Close your account or dont open one with them.They have one of the worst customer service in this country

Your Desired Resolution:

A FULL REFUND OF ALL SO-CALLED OVERDRAFT FEES


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