Complaints.com

PNY Technologies rebate scam

 
memory card
PNY Technologies
PO Box 028516
Miami, FL 33102-8516
US
www.pny.com

I purchased a memory card from Fry's Electronics in Santa Clara, CA in August 2009.


Of course I sent in the completed rebate form, receipt, and UPC.

I've mailed in dozens of rebates before, I know how to do this.


They sent me back a postcard saying "Unfortunately we could not honor your receipt due to the following reason(s): $15 PNY Mail in Rebate - P-SDU16G2-FS/POL

Missing UPC"


Now I have nothing, just a worthless postcard, no form, no receipt, no UPC, and no way to get MY $15. :(


Thanks for nothing, PNY!

From: Message Author (click here to email author)
Date: Thursday, 27-Aug-09 01:15:44 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


Same thing here I sent in all appropriate receipts and UPC - now getting email says invalid. Beware rebates are not being honored- Thats the reason I bought PNY - NO MORE WILL I BUY THIS BRAND

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 29-Jan-11 16:19:57 CST

Business: Reply Online   Consumer: Comment On This

Comment On This


I just went through the exact same scenario in Garland TX in March 2010.


I predicted this problem after I got home when I noticed there was no UPC on the packaging from Fry's. I made copies of everything and sent PNY the entire packaging along with the Fry's label from the blister pack.


I had the following conversation more that a few times with the rebate support staff:

Support guy: "Looks like it was rejected because you did not send the UPC"

Me: "I cannot send you what I do not have!"


It wasn't until I got a manager on the line to actually look at what I sent, then they approved the rebate.


One question remains. How did the cashier ring up the product without a UPC? I suspect they just entered the item number from the price tag.


By the way, this product was packaged as a Polaroid branded 16GB micro SD card.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 05-Apr-10 13:42:11 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

memory
pny
technologies
Search our consumer complaints database
Browse complaintsdatesdates