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ALMOST Impossible to get the Phone Number to Cancel BlueMountain.com-but I GOT IT!

 
Electronic/Printable Cards BlueMountain.com
BlueMountain.com
US
www.BlueMountain.com

The number is 800.711.4474


Hopefully this will help all the other people out there that have tried unsuccessfully to get a phone number to cancel their "free trail" membership BEFORE they are charged with BlueMountain.com - a website to create electronic and printable cards.


Their website does NOT list a phone number, or if it does, I certainly could not find it. After many searches thru yahoo and finally finding a technical number, who in turn, gave me the actual toll free number to BlueMountain, and after MANY tries thru the automated system, I figured out a way that I finally talked to a human.


My advice is to keep yelling "AGENT" at every prompt until you finally get a real live person on the line.

Do not press any choices, just scream "AGENT" at every prompt!


It is ridiculous that it takes so much time and effort to reach someone to cancel a membership.


Good luck.


From: Message Author (click here to email author) (has asked not to receive email)
Date: Wednesday, 26-Aug-09 13:29:29 CDT

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They've changed the phone prompts. After a bit of trial and error, I finally got a human being--some of their customer service staff are better than others.


As suggested dial (800) 711-4474 and go for the "online membership", then "cancel my membership", followed by "no phone number," and finally "no zip code".


As a company they seem to fear verbal contagiants--the less contact with the outside world the better. Doing business with companies like this I avoid whenever possible.

From: Message Author (click here to email author)
Date: Thursday, 19-Apr-12 12:31:36 CDT

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i hqad a seven day free trial with blue mountain.com greeting cards and canceled on time but the still charged me for additional month. and you can not get a phone # for these people

From: Message Author (click here to email author)
Date: Monday, 21-Feb-11 12:38:16 CST

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