cheap workman ship- using light staples to staple leather

I PURCHASED A LAZBOY LEATHER RECLINER. I PAID $1316.95. THE RECLINER WAS DELIVERED ON 12-7-07. I NOTICED TODAY THAT ON THE BACK, RIGHT SIDE, THE LEATHER WAS HANGING DOWN WITH A STAPLE THAT LOOKED LIKE IT WOULD HOLD PAPER TOGEATHER.I CALLED MY LAZBOY LOCAL GALLERIES, AND THE MAIN OFFICE. LAZBOY MAIN CONCERN WAS THAT I ONLY HAD A ONE YEAR WARRENTY, AND THEY WOULD GLADLY SENT SOMEONE OUT FOR $95.00 HOUSE CALL. I CONTINUED TO EXPLAIN I DID NOT BUY A RECLINER FROM BIG LOTS, BUT FROM LAZBOY GALLERIES. PERHAPS THEY COULD IMPROVE IN THAT AREA OF CONSTRUCTION OF THE RECLINER. AGAIN, I ONLY HEARD ABOUT THE SEVICE CHARGE OF $95.00. I AM A PROFESSIONAL NURSE WITH NO CHILDREN, OR ANIMALS, AND DO NOT ABUSE MY FURNITURE.I ALSO PURCHASED AT THE SAME TIME A SECTIONAL COUCH FOR $2185.98. I AM VERY DISAPPOINTED WITH THERE LACK OF CONCERN, AND WILL NEVER DEAL WITH LAZBOY GALLERIES AGAIN. RECLINER BUYERS BEWARE OF CHEAP WORKMANSHIP!!!!!!!!!!!!!!!!!!!!!!!