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First time I got ripped of shopping online

 
Martial arts handmade weapons.
Aikiwood.
WILMINGTON, No 28405
US
www.aikiwood.com

I purchased a wooden suburito, a martial arts training weapon, on 27/01/2009. I decided to go for it even after they warned me of a bigger timeline for delivery, which was 8-12, than what was stated on the site, 6-8 weeks.


As the end of the given deadline approached, I contacted them about it and they told me they were having a hard time with weather and that the woods were not drying up, that I should wait another month or so, after the month came and went, I contacted again, this time the excuse was that while weather had improved, they were way behind schedule, that perhaps in two more months. Time started passing by and he last thing I heard was, and I quote:

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Subject: Re: Order Confirmation Notice (Invoice 0000001211)

Date: Thu, 2 Jul 2009 21:24:01 -0400

From: aikiwood AT aol.com


We got really behind and we apolojize for that......what we are doing now is trying to finish all orders at one time because we got a ton of orders all of a sudden and got overwhelmed.....we are currently not taking any new orders as of right now because of all the orders we have to catch up on......we are making an effort to get everyones order out at one time including yours......we sincerely apolojize for the delay as this has never happened before to us, but I guess since we handcraft each order it is taking longer with the amount of orders we have......we are looking to have every order out in the next 4 or so weeks. Again we apolojize for any inconvenience.


Thank you

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(the typos are not mine)

Seeing such I decided to fill a dispute with the card company which they refused on the grounds that too much time had passed.


On Aug 04th I received this message:

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We are in the process of processing refunds now.......you will receive the refund within the next 7 days


Thank you

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This was not before I told them I would be reporting their scam to the proper authorities.


Needless to say, to this day there are no signs of such refund ever coming at all.


From: Message Author (click here to email author)
Date: Thursday, 13-Aug-09 19:07:55 CDT

Business: Reply Online   Consumer: Comment On This

 

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