Complaints.com

Early Moments book club, HORRIBLE!

 
Early Moments book club
Early Moments
Sandvik Publishing
Danbury, CT 06811
Danbury , CT 06811
US
www.earlymoments.com

I recently had a baby boy. After I had him, I started receiving all kinds of offers for different baby items, clubs, etc. One was an offer from Early Moments book club to receive a free gift (pay only shipping of $4.99+tax). I paid the $4.99+tax and a couple weeks later received the gift in the mail. I knew that most of these things have a catch and you have to cancel or they'll continue to bill you. I received my gift on a Friday and the following Wednesday Early Moments helped themselves to another $20.11 from my checking account for the next set of books. I didn't even have 3 full business days to call and cancel. Now, to top it all off... When they took this $20.11, it overdrew my checking account!!! Now I have over $50 in overdraft fees because of this. I've called and spoken with 3 different people and finally spoke with a supervisor who told me that the money would be refunded in 3-5 days if I sent them a copy of my bank statement. Well, now it's been 2 weeks and I still have yet to see my money or hear from anyone. I finally received the "$70" books and just "returned them to sender". My next step will be the BBB and Attorney General. $50 isn't much to some people but it is a lot to me and especially when it was totally wrong what they did! They sell junk and I will tell everyone I know not to fall for their scam!!!

From: Message Author (click here to email author)
Date: Thursday, 13-Aug-09 16:23:35 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


I got an email from parent magazine. About this great deal for $5 for six books and free shipping. Then they charged me $20 w out my permission and w overdraft fees put me in the negative $85. My bank called them, after an hour of argueing w their rude customer service they agreed to refund me the $20 on the condition i pay the $11 shipping to send the books back, and they never refunded me the original $5. Huge scam! I feel duped by them, and parent magazine. And the worste part is, im still getting those stupid books.

From: Message Author (click here to email author)
Date: Friday, 29-Jul-11 00:30:13 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


same thing has happend to me , only i never ordered any books, they just started showing up at my door, and the kicker is , i dont have any children, so why would they presume i want their books, i stopped sending money and are gonna do a return of the books, and i just hope they send me another bill, if so i 'm going straight to the BBB, and let them handle this situation. beware everyone, ive tried to find them through BBB and the address just doesnt exist

From: Message Author (click here to email author)
Date: Monday, 27-Sep-10 19:39:45 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


Same thing happened to me. It didn't overdraw my account but they charged $18 shortly after the original transaction and then 6 days later they charged another $18. I called in and spoke with a rep about it and was told that the first $18 charge was for my monthly subscription and the second $18 was for my yearly subscription. What?!? Tricky little devils. Anyway, they did agree to refund my money if I paid to return the books to them. The crap they send can't be worth more than $5. Such a rip off.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 08-Sep-09 11:13:04 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

book club
early moments
scam
Search our consumer complaints database
Browse complaintsdatesdates