Complaints.com

DiscountBookSale is fraud and Cheaters

 
Books - Wimpy Kids
DiscountBookSale - Discount Book Sale (HBS BOOKS), smartsavingscenter
SmartSavingsCenter, LLC
DBA DiscountBookSale
PO Box 810365
Boca Raton, FL, 33481 - 0365
Boca Raton, FL 33481
US
http://www.discountbooksale.com

I ordered 4 books for $33.98. I got invoice of $33.98. But when I saw my cfredit card, I was charged for charged $33.97 and $19.95 (which I never authorized). I called them, but no help and they never returned me that money.DiscountBookSale.com is a SCAM. The customer care lady at Discount Books Sale was also rude. DO NOT buy anything from any of these so called businesses.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 01-Aug-09 10:11:21 CDT

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I just got off the phone with their customer support, after finding out I've been "memeberized". I wouldn't have known for months, had I not gone in there looking for an invoice for my book.


The customer support guy was courteous. He cancelled the membership without too much selling and also refunded my $19.xx, but I had to ask for it. He says it will take 1-2 business cycles to show up. I'm not waiting for that. I'll put a stop on that charge, on my credit card.


Another thing I should do, is to go and delete that credit card from their website.


From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 19-Oct-10 12:03:19 CDT

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I to was charged 12.95 for the last 8 mos.! I never gave permission to be billed! I never received a single book!This web site should read [screw the public.com1] I'm parallized and finally got reply to cancel my supposed membership.Please don't let them do the same to anyone else. Dennis T.

From: Message Author (click here to email author)
Date: Monday, 22-Feb-10 09:30:51 CST

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I agree with this recommendation. We were charged 19.95 per month for FOUR months before I noticed what was going on. My husband ordered a cookbook and wound up with a "membership" for something (don't know what) & they were billing us 19.95 a month. After my call they agreed to refund 3 months payment which is the most she was allowed to give! These people are tricking customers with "small print" type of scam. Don't do business with them!

From: Message Author (click here to email author)
Date: Monday, 08-Feb-10 09:21:52 CST

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I'm still trying to sort out my credit card statement. DBS has charged me 2 mo. membership in Best Brands which I did not sign up for (nor did i sign up for discountbooksale membership). They are really a scam.

From: Message Author (click here to email author)
Date: Monday, 28-Dec-09 14:00:22 CST

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Keyword Tags

book
discount
sale
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