PRESSEDEFRANCE IS REFUSING MY ORDERS

They are refusing my order the second time in 6 months.I ordered from them before and everything was ok, until one time the order didn't arrive(it was a monthly magazine).They told me that they cannot accept my orders anymore because the order might not arrive again in the future.They had a great shipping price(only 2 euro) and this was the main reason I've ordered from them so many times.I live in Romania.Thanks,

Rares