simplefloors.com, simple floor, simple floors, harmful bamboo flooring, poor quality

we bought bamboo floor from simplefloors.com one year ago. Now my family have headache all the day. This bamboo floor contains high formaldehyde adhesives, which has harmed our health. We are in the process of suing them. Don't buy from this store.

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I purchased laminate flooring from Simple Floors and the product I received was defective. They were going to send an Inspector to come inspect the flooring and they never did. They then requested that I send picture, which I did and they never responded other than to say they received the pictures and would call me back. I called again & spoke to another Supervisor that wanted me to pay for the inspector to come out and said Simple Floors would then reimburse me. Of course I was hesitant and when I called the National Flooring Inspection company and spoke to them, they said I should be concerned about getting reimbursed from Simple Floors. They said they provide the inspection but Simple Floors interpets it. They only refund if they determine that it is a manufacturing defect and nothing else. The flooring I received had a bow to it, as well as manufacturing defects. I filed a compliant with the Better Business Bureau and Simple Floors didn't even respond to the complaint. Flooring is un-usable so I am just out the money. BE VERY WARY OF THIS COMPANY. Totally unprofessional and a complete unwillingness to stand behind their product. I would reccommend you DON'T BUY from them. The website has logos from Amazon, Ebay DIY, HGTV, etc. and Simple Floors sells their products on these websites. Simple Floors in no way measures up to the standard of the companies I am use to dealing with on these websites.