Consumers beware of Sears

I purchased a king size mattress, box springs and bed frame from Sears on the evening of 7/24/08. I returned the following day to pick up my purchase. When I returned home and started to assemble my new bed, I discovered I had a king size bed, California king box springs,(which are several inches narrower and several inches longer than a standard king) and a QUEEN size bedframe. I immediatlely phoned the store and the sales associate told me the manager would call me and they would order the correct box springs and frame.I have never recieved a call from the manager, even after many requests to speak to him. I have returned to the store 4 times, each time I have been told that they would order the correct box springs and frame. Finally on 9/5/08, six weeks later I received a call that the correct products were in the store for me to pick up. I loaded the box springs and frame from my home, drove to Sears to exchange them and found that they had pulled a completely different Sears brand box springs off the shelf for me. I purchased a Spring Air mattress and foundation set, and they were trying to give me a "Sears'O'Pedic" brand box springs. Sears has been completely dishonest with me and has been untruthful each and everytime they said they would order the correct products. I am ashamed that I considered Sears for my purchases. I am warning everyone, as a consumer, in my opinion you should avoid shopping with Sears!!!! It has been over 6 weeks sense my purchase and Sears has made no effort to resolve this.