Complaints.com

AT&T

 
iPhone 3g
Louisville, Ky
US

I bought the new iphone 3G from AT&T Wireless six days ago. The phone has gone dead. While charging it got EXTREMELY HOT and fried itself! I tried to return it to the AT&T store and they said "You can only return the iphone to a Apple store". I argued that since it is only 6 days old and clearly a defective product that I was sold they should exchange it. AT&T very rudely informed me that I could take it to the nearest Apple store to be fixed (90 miles away) or just be happy with my broken phone.

I made the trip to the Apple Store and they told me I could by a replacement phone for another $199.00 or do the smart thing and get it exchanged at AT&T! I am so pissid at this experience!

If thats not enough, there was also another guy at the Apple store trying to return his defective phone. Same

prolblem. Do yourself a favor and avoid

AT&T.

So far I am stuck with this wireless phone that seems like its only good for starting fires.


From: Message Author (click here to email author)
Date: Friday, 05-Sep-08 22:23:21 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

at t
at t wireless
iphone
Search our consumer complaints database
Browse complaintsdatesdates