Mepco customer service is terrrible

Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There's never anyone in the office to call to make a payment, so when your payment is 1 day past due and you cant speak to anyone then they cancell it. I've had this problem with them from the very beginning and they also screwed up the mailing address the first couple of bills which ultimately resulted in my policy being cancelled 2x. They need to get better organized so this problem doesnt happen again. I'm not happy with their services. It's not right that I'm going through all this bull crap and I havent even had to use my warranty yet for my vehicle.

Comment On This

Hello, after reading your comment, I would like to know, did you get your car repaired?

Comment On This

Smooth talking salesmen from Mepco calls us telling us our warranty was getting ready to expire and if we would like to extend it in which we agreed to do so. We asked him when does it start covering us? He mentioned since we already had warranty that it would be effective as soon as we renew with them. We agreed to purchase the warranty and two months later our car was acting up and when we called they said they will not help us in fixing it because there was a 90 day period that we were not aware of since the smooth salesmen never mentioned. BE VERY CAREFUL with these people everything sounds so good at the begining and when your car acts up there are grey areas in which they tell you or is not on the contract that keeps them from paying when your car breaks down. Tried to get our Down Payment plus two months worth of payments total $500 dollars and they said they cannot give us our money because it has been past 30 days since we purchased the warranty. They RIP US OFF so be careful and DO NOT I Repeat DO NOT USE MEPCO FINANCE CORPORATION!!!