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Faulty Dell lap top computer

 
Dell/ Inspiron E1705
Dell Corporation
US

I purchased a Dell inspiron E1705 on 8/06. While I was using the computer, it got HOT as fire. I removed the battery and let the computer "cool down". The next day the computer worked ok and continued to work fine, until one day in March it would "boot" up but then would go blank. It has not worked since.

I have spoken to Dell Corporation, stating the above, and their response is "It is out of warranty so you will have to pay to have it fixed. they said they thought the mother board got fried.

My complaint is THIS COMPUTER WAS FAULTY WHEN I BOUGHT IT. Otherwise why wwould it get HOT --that is not normal. II requested Dell to either replace or rrepair the lap top at their expense.

Dell said, "not under warranty, you will have to pay.

I do not feel that is fair since it is obvious that the computer had a problem or it would not have gotten hot.

PJA

From: Message Author (click here to email author)
Date: Tuesday, 30-Sep-08 17:35:40 CDT

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http://www.lawsds.com/Investigations/Dell.htm



Dell may be served with process by serving its registered agent, Corporation Service Company at 701 Brazos Street, Suite 1050, Austin, Texas 78701.





Defendant Dell is a Delaware Corporation with its principal place of business at 1 Dell Way, Round Rock, TX 78682-2222.




If you would like to contact the CEO of Dell to tell him how much you enjoy his company's products and services, his direct email address is Michael AT dell.com.


Dell Inc.

Phone


: 512-338-4400

Fax:


One Dell Way

Round Rock, Texas, 78682

U.S.A.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 11-Dec-08 12:30:05 CST

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dell does not stand behind product
dell lap top
faulty dell lap top
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